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GA listing: Here’s where you can repair cell phones in Bonn

GA listing : Here’s where you can repair cell phones in Bonn

If you have a damaged mobile phone, there are several places you can go to have it repaired in Bonn. But the prices and services vary greatly. Here is an overview.

It happens just like that, the phone falls and the display screen shatters. An everyday problem in the 21st century. If you don’t want to live with the damaged display for weeks or months, there is no need to buy a new device right away. Many shops in Bonn specialize in the repair of smartphones.

But how reliable are the shops who provide this service? Besides the local stores, manufacturers also offer their own repair services. In 2015, the consumer organization Stiftung Warentest took a closer look at the various options and found that only Apple and Huawei were able to repair all damages "flawlessly". "Independent online repair services can be an alternative in some cases," writes author Simone Vintz.

The consumer organization urges caution on the part of customers and advises that not all the shops offering repair services come with the same level of quality. The manufacturer repair services performed better than independent services such as Phonecare or Letsfix in the 2015 test. In order to avoid the high costs of repairing a display, the purchase of a good mobile phone case can be a good preventative measure.

Here, we have compiled a list of places where you can get your smartphone repaired in Bonn.

Phonecare Bonn

This shop belongs to a chain and is located in the southern part of Bonn. The employees take care of problems with software or defective displays. According to the website, an express repair is possible within 20 minutes. In Bonn, Phonecare repairs all common models, including Samsung, HTC, Sony, Nokia, iPhone and iPads. On Facebook, they receive mainly positive feedback.

  • Address: Jagdweg 2, 53115 Bonn, Germany
  • Opening hours: Monday to Friday from 10 a.m. to 6 p.m., Saturday from 10 a.m. to 5 p.m. and by appointment.
  • Contact: Owner Oliver Lange, 0228-280 42 990, www.phonecare.com
  • Display exchange (iPhone 8): from 199 Euro (according to website)


The HandySalon (Cell phone Salon) is located at Friedensplatz in Bonn. The employees repair Apple, Samsung, Huawei or HTC devices. The reviews on Google are mostly positive.

  • Address: Friedensplatz 16, 53111 Bonn, Germany
  • Opening hours: Monday to Friday 9:30 a.m. to 7 p.m., Saturday 10 a.m. to 5 p.m.
  • Contact: 0228 94775363, info@handysalon.com, www.handysalon.com
  • Repair display replacement (iPhone 8): 79.90 euros

Novatel Mobile Phone & iPhone Repair Bonn

Novatel, which was founded in 2004, has a couple of branches in Bonn. Both are located on Kölnstraße. The owner promises that a repair is possible in around 20 minutes. In addition, an online repair is offered within 24 hours.

For students and young people up to 25-years-old, a discount of 5 euros is offered here. The reviews here are also mostly favorable. In response to negative feedback, the owner responds in some cases, describing his view of the matter and offering partial compensation.

  • Address: Kölnstraße 129-131, 53111 Bonn
  • Opening hours: Monday to Saturday from 10 am to 8:30pm
  • Contact: Owner Mohammad Isaid, 0228-9695432, info@novatelbonn.de, www.novatelbonn.de
  • Display exchange (iPhone 8): 79.90 euros
  • Second location: Kölnstraße 1, 53111 Bonn; 0228 7218 73 73

Handyarzt (Mobile doctor)

The two branches are located on Oxfordstrasse and Kaiserplatz. An express service is also offered, where the smartphone can be repaired within an hour. Customers can also have their battery checked free of charge if it has lost power.

Students receive a discount of five euros when they present their student ID. Apple, Samsung, Sony, LG, Huawei and Htc are among the manufacturers that are repaired by Handyarzt. This shop also receives a good rating. If there are negative reviews, the store owner responds.

  • Address: Oxfordstr. 19c, 53111 Bonn, Germany
  • Opening hours: Monday to Friday from 10 am to 7 pm, Saturdays from 10 am to 4 pm
  • Contact: 0228 94557597,
  • Repair display replacement (iPhone 8): 99 Euro
  • Further branch: Kaiserplatz 18, 53113 Bonn, Germany, Phone: 0228 96690779

Fonpoint mobile phone workshop

The Fonpoint in Bonn with its numerous branches offers repairs for the brands Apple, Samsung, Huawei and Sony.

  • Address: Theaterstraße 18, 53111 Bonn, Germany
  • Opening hours: Monday to Friday from 10 am - 6pm
  • Contact: 0228 9610 3200, mail@fonpoint.de, www.fonpoint.de
  • Repair display replacement (iPhone 8): 159 Euro
  • More branches:
  • Wenzelgasse 6, 53111 Bonn, Germany
  • Koblenzer Str. 32, 53173 Bonn-Bad Godesberg, Germany
  • Rochusstrasse 230 - 234, 53123 Bonn, Germany
  • Hauptstraße 41, 53359 Rheinbach, Germany
  • Berliner Str. 32 - 34, 53879 Euskirchen, Germany
  • Uhlstraße 100, (Giesler Gallery) 50321 Brühl

Handy Klink Siegburg (Mobile Phone Clinic Siegburg)

The Handy Klinik, which is located near the Siegburg train station, offers a free on-site diagnosis. Since its opening in August 2016, staff have been buying and selling devices. Devices from Apple, Samsung, HTC or Sony are taken in for the repair.

  • Address: Europaplatz 3, 53721 Siegburg, Germany
  • Opening hours: Monday to Thursday from 10 am to 6 pm, Friday from 10 am to 1 pm and 3:30 pm to 6 pm
  • Contact: 02241-8994265, info@handykliniksiegburg.de
  • Repair display replacement (iPhone 8): 179.90 Euro

The prices were taken from December 7 in order to give a price indication. Of course, there is no guarantee that these prices will be available at a later date.

This is a list of repair shops in Bonn and the region which does not claim to be exhaustive or follow specific criteria. It is not a ranking either. The order is arbitrary. Is there a shop missing from the list? Please send us an e-mail to online@ga.de.

(rig. text: ga.de; Translation: ck)